Ecommerce Questionnaire

Before you start developing your ecommerce site you need to clarify your specifications:

Please comment on the options below, a thorough understanding of your specifications will assist a developer in developing the correct solution and also allow expectations to be met. Please indicate if you need options now and/or in the future, it is your aim to make the solution flexible and scalable and awareness of present and future requirements will facilitate this.

Security – Do you require the following?

  • Secure Administration Section module
  • Offers SSL security and RC4 encryption schema

Languages

  • Will you be selling in another language than English?

Multiple Currencies

  • Do you want price displayed at the same time in any number of currencies?

Products

  • Number of product categories
  • Number of extra fields options
  • Number of product styles and product style types
  • Number of related products
  • What data per product will be displayed – text, images, pdf, video etc.?

Pricing

  • Number of pricing levels
  • Membership pricing option
  • Requirement for wholesalers including individual pricing schemes
  • Flexible Quantity and Sales Volume discount options

Stock Control

  • Inventory Tracking and Reporting functionality
  • Integrated with stock control system

Shipping

  • Shipping setup details
  • Fully integrated shipping cost tables from Fed Ex, UPS etc. and any additional shipping company tables

Order Tracking

  • Order Tracking

VAT

  • Charge VAT – separate vat on invoice?

Shopping Process

  • Running tally (shopping basket contents) on each page
  • Advanced search options throughout the site
  • Customer access to personal account information
  • Wish List
  • Favorite Products List
  • Customer access to Previous Orders and accounts
  • Feature Products
  • New Products
  • Allows Product Write-ins
  • Allows Product Reviews
  • Full support for Gift Certificates
  • Full support for In-store Promotions
  • Gift-Wrapping option
  • Banner System with the ability to display unlimited banners on different pages throughout the store
  • Integration with CRM, POS or Accounts system

Site maintenance:

  • Content management system
  • Blog facility
  • page creation facility
  • A full Import and Export function allows for multiple product information updates

Mailing Clients

  • Mailing List support through an E-mail Marketing system

Payment Process

  • Third Party Credit Card Processors
  • Secure E-mail setup
  • Orders can be viewed securely on-line by the Site Administrator
  • E-mail Auto-responders used throughout the sales process can be edited by the Site Administrator

Reporting

  • Dynamic Reporting system supporting Sales, Customers, Products and Suppliers – what reports are required.

Still have a question? Remember this is only the specifications on the website – please consider how you will manage the site, sales, traffic generation and conversions. Consider our Digital Marketing Framework and a consultation with one of our team. Send us your questions and let’s see if we can help.

  1. Security
  2. Do you require the following?
  4. Languages
  6. Multiple Currencies
  8. Products
  13. Pricing
  15. Membership pricing option
  19. Stock Control
  20. Inventory Tracking and Reporting functionality
  22. Integrated with stock control system
  24. Shipping
  26. Fully integrated shipping cost tables from Fed Ex, UPS etc. and any additional shipping company tables
  28. Order Tracking
  29. Order Tracking
  31. VAT
  32. Charge VAT – separate vat on invoice?
  34. Shopping Process
  35. Running tally (shopping basket contents) on each page
  37. Advanced search options throughout the site
  39. Customer access to personal account information
  42. Favorite Products List
  44. Customer access to Previous Orders and accounts
  46. Feature Products
  48. New Products
  50. Allows Product Write-ins
  52. Allows Product Reviews
  54. Full support for Gift Certificates
  56. Full support for In-store Promotions
  58. Gift-Wrapping option
  60. Banner System with the ability to display unlimited banners on different pages throughout the store
  62. Integration with CRM, POS or Accounts system
  64. Site Maintenance
  65. Content management system
  67. Blog facility
  69. page creation facility
  71. A full Import and Export function allows for multiple product information updates
  73. Mailing Clients
  74. Mailing List support through an E-mail Marketing system
  76. Payment Process
  77. Third Party Credit Card Processors
  79. Secure E-mail setup
  81. Orders can be viewed securely on-line by the Site Administrator
  83. E-mail Auto-responders used throughout the sales process can be edited by the Site Administrator
  85. Reporting
  86. Dynamic Reporting system supporting Sales, Customers, Products and Suppliers – what reports are required.
 

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